247 bux

Express Delivery And Free Shipping On All Orders
Pinterest Youtube

Shipping Policy

Last Updated: October 8, 2024

Welcome to the 247 BUX Shipping Policy! We’ve crafted this guide to provide you with clear and comprehensive details about our shipping processes for your furniture orders. Our commitment is to ensure a smooth, transparent, and satisfying experience from purchase to delivery.

1. Shipping Coverage and Restrictions

1.1 Areas We Serve

We are excited to offer shipping to all 50 states across the United States.

1.2 Shipping Restrictions

Currently, we do not provide international shipping. Additionally, we do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.

2. Shipping Costs

2.1 Free Shipping Offer

We are pleased to offer free shipping on all orders within the United States, regardless of the order total. This includes all items sold on 247 BUX, including larger pieces of furniture.

2.2 No Hidden Fees

The price displayed at checkout is the total amount you will pay. We do not impose additional shipping charges or sales tax.

3. Shipping Methods and Timeframes

3.1 Shipping Carrier

We exclusively partner with FedEx for our shipping needs. Their extensive network ensures reliable delivery of our furniture items.

3.2 Shipping Process

Our shipping procedure consists of two phases:

  • Order Processing and Handling: This takes approximately 2-3 business days as we prepare and package your order with care, ensuring it arrives in excellent condition.
  • Transit Time: After leaving our warehouse, FedEx typically delivers your order within 4-7 business days.

3.3 Total Delivery Timeframe

You can expect your order to arrive within 6-10 business days from the date of purchase.

3.4 Business Days Defined

Business days are Monday through Saturday, excluding federal holidays. Orders placed on weekends or holidays will begin processing the next business day.

4. Order Tracking

4.1 Tracking Information

Once your order ships, you’ll receive a confirmation email containing:

  • Your FedEx tracking number
  • A link to track your package on FedEx.com
  • Estimated delivery date

4.2 How to Track Your Order

You can track your order in two ways:

  • Click the tracking link in your shipping confirmation email.
  • Visit our Order Tracking page and enter your order number and email address.

5. Delivery Details

5.1 Standard Delivery

For most small to medium-sized items, FedEx will deliver directly to your address without requiring a signature.

5.2 Large Item Delivery

For larger items such as furniture pieces:

  • FedEx may contact you to arrange a delivery appointment.
  • A signature may be necessary upon delivery. Please ensure someone is available to receive and inspect the item.

5.3 Failed Delivery Attempts

If you’re unavailable to receive your package:

  • FedEx will leave a delivery attempt notice.
  • Typically, they will make up to three delivery attempts.
  • After the third attempt, your package may be held at a local FedEx facility for pickup.

6. Order Changes and Cancellations

6.1 Modifying an Order

To modify an order that hasn’t shipped, please contact our Customer Service immediately with your order number and desired changes. We will do our best to accommodate your request.

6.2 Cancelling an Order

Orders can typically be canceled if they haven’t been shipped. Once shipped, cancellation is not possible. For items shipped that you wish to return, please refer to our Return and Refund Policy.

7. Shipping Issues

7.1 Lost Packages

If your tracking information hasn’t been updated for 5 business days, please contact our Customer Service team. We will initiate a trace with FedEx and, if necessary, ship a replacement at no cost.

7.2 Damaged Packages

If your package arrives damaged:

  • If possible, refuse the delivery and note the damage.
  • If you accept the package, please contact us within 48 hours of delivery, and we will arrange for a return and send a replacement.

7.3 Incorrect or Missing Items

If you receive the wrong item or if items are missing:

  • Contact our Customer Service within 7 days of delivery. We will arrange for the return of incorrect items and send the correct or missing items at no additional cost.

8. Environmental Commitment

We are dedicated to reducing our environmental footprint by:

  • Utilizing recyclable packaging materials wherever possible.
  • Optimizing shipping routes to minimize carbon emissions.
  • Continuously exploring sustainable shipping practices.

9. Customer Service and Contact Information

For any questions or concerns regarding your shipment, please reach out to our dedicated customer service team:

  • Business Name: 247 BUX LLC
  • Email: support@247bux.com
  • Phone: +1(502)-270-4432
  • Business Address: 208 Coldstream Dr, Frankfort, KY 40601
  • Customer Service: Monday to Saturday, between 9:00 AM to 5:00 PM

For more ways to reach us, please visit our Contact Us page.

10. Related Policies

For further information about our practices, please refer to these related policies:

11. Policy Updates

This shipping policy is subject to change. Any updates will be posted on this page with the date of revision. We encourage you to review this policy periodically.

Thank you for choosing 247 BUX for your furniture needs. We appreciate your business and are committed to providing you with the best shopping and shipping experience possible.