At 247bux.com, we are committed to providing the best return and refund policies in the industry. This policy outlines the terms and conditions for cancellations, returns, and refunds.
If you have any questions, please reach out to us at support@247bux.com or call us at +1 (217) 675-8593
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can issue a full refund before your order leaves the warehouse. You can reach our agents during business hours at +1 (217) 675-8593 or by emailing support@247bux.com at any time.
Cancellations of Custom Orders
Please note that custom or made-to-order products cannot be canceled or refunded, as these items are specifically produced for your order. These units are custom-made to your specifications or created upon your order. If you’re unsure whether your order is custom or made-to-order, please message or call us.
All sales are final for custom-made and made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so, but please note that you are responsible for any shipping costs associated with returns and exchanges.
Not all orders are eligible for return once they have shipped. Since we order our products directly from the manufacturer, our ability to return a product depends on the manufacturer’s policies. We cannot offer returns if the manufacturer does not permit it. Please contact us for specific information regarding your brand or product.
Due to increasing LTL/freight shipping costs, outright returns will incur a 25% cancellation fee plus return shipping costs. However, if you’re replacing the product with something else, we may be able to assist with covering some of the costs, depending on the product.
Customers have 30 days from the date of item receipt to initiate a return. However, please refer to the specific return policy for the brand of product you’re purchasing, as the brand-specific policy outlined on the product page overrides our general return policy of 30 days.
Shipping Times
We strive to deliver your order as quickly as possible. However, please note that the estimated shipping time is 7/9 business days.
Order delays may occur due to factors beyond our control. We appreciate your patience and understanding during these challenging times.
Please Read the Following
When making a purchase from 247bux.com, you acknowledge and agree to the following terms:
- You will inspect the package upon delivery and report any damage to us within 24 hours.
- You are responsible for return shipping costs and may incur a restocking fee.
- Products must be returned unopened and unused.
- Once your order has left the warehouse, you are ineligible for a full refund.
- You agree not to file a chargeback for order delays or incorrect estimates.
Damages
Please inspect your items upon delivery and report any damage to us within 24 hours. Photos and videos of the damage must be submitted for freight damage claims to be valid.
Warranty
Warranties vary by manufacturer, and warranty claims only cover damages that occur over time and through use. Damages upon arrival must be reported within 30 days to be considered for a warranty claim.
Returns
Customers are responsible for all return shipping charges unless otherwise stated on the product page. Most products come with a guarantee warranty policy, ensuring you receive a fully functional product without additional expenses on your end.
Chargebacks
We strive to resolve any issues promptly and fairly. Filing a fraudulent chargeback is considered theft, and we are committed to assisting you with any concerns you may have. Please contact us before filing a chargeback.
By using the site, you agree to these terms of use. If you do not agree, please do not use the site.
Contact Us
For any questions, please contact:
Email: support@247bux.com
Address: 208 Coldstream Dr Frankfort, KY 40601, USA
We are here to help and ensure your experience with 247bux.com is a pleasant one.support@247bux.com.
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